Happy Customers

Black & White Motor Company > Happy Customers

Wow Natalie! Your service is really impeccable – A+++!

You’ve literally sorted out my enquiry within 4hrs, and saved me so much money in high interest payments – I will be a Black & White customer forever and will convince family and friends not to use anyone else!

Edgar, January 2021

I just wanted to thank you for your great service when I purchased my car, I appreciate it very much and am loving my car.

Karyn October 2020

Thank you for some fantastic service, purchasing a new vehicle is always daunting, and it’s nice to find this process so easy with fabulous customer service!

Kirsten, October 2020

Hi Harlen. Just a quick text to say the Stelvio is fabulous!! All going well although overdue for a wash and wax! Also tks to Rhys for a smooth pickup.

Dean – September 2020

B&W customer service has been magic – I am very grateful.

Holly B – July 2020

To all the staff at the Black and White Motor Company

My husband recently purchased my dream car from you for my 50th birthday. I had seen it advertised on Trade Me and had shown my husband, never for a minute thinking he would actually purchase it for me!

I am emailing because I just want to sincerely thank you all for the safe and prompt (despite Alert Level difficulties) transportation of the car, along with the exceptionally high standard of care and detailing that been done on it. It was absolutely immaculate!

I would also like to make special mention of the exceptional customer service we received from Natalie Robinson, your Business Manager, who was so kind and patient with us when we were trying to sort out the finance for the vehicle. We have no mobile phone signal where we live, so receiving the necessary codes to be sent via mobile was quite problematic. Despite us trying and failing a few times, Natalie remained calm, courteous, and extremely professional.

I will highly recommend your company to everyone I know here in the Wairarapa. The quality of your cars and the exceptional service you provide your customers is the best I have ever received from a dealership. Thank you all so much.

Yelshea – May 2020

It has been a pleasure dealing with you guys and feel that I will be a long-term customer.

Dave – Dec 2019

Had no problems at all purchasing an EV remotely from these guys (which we felt was somewhat risky given that they are not EV specialists), Harlen made an effort to become familiar with our requirements and was obliging. Natalie was professional, prompt and patient in answering our various – probably obvious questions.

Jane and Paul – Dec 2019

At Black and White Motor Company they are amazingly friendly people, great service. I would definitely buy another car from these guys.

Heather, Timaru – Dec 2019

We had the pleasure of dealing with Natalie, she has been a great help. Our whole experience was seamless, well informed and efficient. Highly recommend. Thanks again.

Bridget

We are absolutely thrilled with the service that this company provides. Black and white motorcompany sold us a vehicle and took the hassle out of everything, from the vehicle check to arranging transport to the north island. They hold themselves to a high standard with their work ethic, professionalism and their customer relations and it definitely shows in the service that they give. We would definitely recommend this company to purchase a vehicle off based on what we have experienced with them. Harlen, thank you so much for everything you have done. We love our vehicle.

Tracey

I have been really impressed with both Natalie and Sam and would have no hesitation in referring you to others

Steve H, Auckland

Great service from Sam and Natalie. Easy process to purchase the vehicle. All done via email and phone. They got the car ready within a day to drive off after work. Would definitely recommend and will be in touch with them again in the future for the next car(s).

Nicholas

Absolutely loved the great friendly service from the team at Black & White Motor Company! From the email correspondence with Sam when inquiring, to the finance process with Natalie, and the friendly welcome from Rhys when I went to Christchurch to test drive my new vehicle! They made the process of purchasing a new vehicle, painless and stress free. I highly recommend then when considering your next vehicle purchase. Thanks again team 🙂
(Proud owner of a Holden Trax!!)

Renee

Huge thanks to Harlen & Natalie – for being amazing & for all your help. Love my new wheels – you guys rock!!

Tarnz via Facebook

…I enjoyed dealing with Black and White Company, I was in a hurry to change cars, they bent over backwards to organise finance, insurance and get a tow bar installed. They made this happen all in one day; I could not be happier, highly recommended.

Steve

…I was able to test drive the car and come back over a couple of days before I made up my mind. I traded in my old car which also was super easy and straight forward …. I can’t thank everyone at Black and White Motor Company enough. They were so kind and helpful and have a great selection of cars. If anyone is looking to get a new car, this is definitely the place to go. Can not recommend enough. Great staff and great cars.

Rebecca

I just want to compliment you on your amazing level of service, everything deserves 5 stars, very happy with the Renault laguna and could not wish for better. You totally restored the image of the car sales yard. Hope it pays off and you’ll achieve your goals, if ever need another car you will be my first point of inquiry.

Thanks again great stuff!

Jack