Firstly, thank you for that email. And I’d also like to thank you for the process being so easy. You are right; buying a new car can be scary, especially when it’s cost is so great. But your team at Black and White really made me feel comfortable and safe, they answered all the questions I had perfectly leaving nothing in the dark and it’s really good to have that peace of mind when committing to something like this.
I am absolutely blown away with the car, I think it’s great, and so comfortable to drive. I’ve had comments and compliments already about how good a condition the bodywork is for an import, and I just love the bumper, really brings the car together.
You have a great team there Rhys, be sure to keep up the good work.
Angus – May 2022
I must accept that this was certainly my best car purchasing experience. Rhys Pocklington patient enough to not only educate us about the pros and cons of each car. He was also very helpful in answering every question we had. These days, car salesmen are merely concerned with making money but, a M,D/salesman Rhys and harry delivers on his promise of offering incredible service. We will definitely be coming back over the years thanks to our pleasant experience!
Vishal V – May 2022
Very happy with car. Harry was exceptional throughout process.
Paul – May 2022
Hi Rhys, It was an easy and excellent buying experience. Very friendly, and no hassle
Thank you
Royson H – April 2022
Bought my first EV from here, went very smoothly. Harry went the extra mile to tidy up some areas on the car for me. Appreciate it.
Thanks.
AW -April 2022
Dear Black and White Auto team,
I have just purchased my fourth car from you and wanted to take a moment to thank you. As always, I received the service that has bought me to your yard three times in the past. I do not know how cars work, I just get in and hope they do, I have no idea what happens under the hood and am comfortable after all these years with the fact I am not a car guy. The team at B&W have learnt this over the years and take this into consideration when I am looking to upgrade my vehicles and they speak slowly and answer my absurd questions with patience.
The finance team (Natalie) also is aware I am not that great with numbers (I am smarter than this makes me sound) and will take time to ensure I understand what is happening. I have been able to change my finance easily when required and this is always done quickly and with (slowly spoken) explanations of how this works.
My point is that I will continue returning to B&W because I feel comfortable doing so. I am not overwhelmed with jargon and specs that mean nothing to me. The team have always worked with me to find exactly what I am looking for and my recent purchase was recommended as a possible fit for my needs and they were right, a perfect fit for my family and budget.
Thanks Rhys, Harlen and Natalie for once again going above and beyond to find my perfect car match. I will see you when I am ready to upgrade again.
Kelly – March 2022
We were very happy with the service we received when we recently purchased our car from your company. A problem that arose within a few days was addressed and repaired immediately. We would not hesitate to use your company again or to recommend you to others.
Alan and Marie – March 2022
Rhys, and the team at Black & White Motor Company were fantastic to deal with. They arranged finance and for my peace of mind a mechanical breakdown warranty. What I like is that although the car is 5 years old, it was presented as nearly new, and had been fully serviced, with registration renewed. Nothing was a problem, best car buying experience ever. Highly recommended.
Gavin – Feb 2022
I was buying a car privately, and went to my bank to arrange the finance. Despite my long , exemplary history with them, they said there is a waiting time of up to 2 weeks to process! A friend told me to contact Natalie at Black and White Motor Company. I was blown away with her professionalism, and readiness to obtain a quick approval for me. I applied in the morning, the loan was approved within two hours, and paid out that night, amazing service, and the rate was very competitive. After happily driving my new car for two weeks the bank called to say they were now ready to proceed with my application……. It just proves smaller is better, where you are treated properly rather than some faceless uncaring Aussie owned bank.
Valerie – Jan 2022
Wow Natalie! Your service is really impeccable – A+++!
You’ve literally sorted out my enquiry within 4hrs, and saved me so much money in high interest payments – I will be a Black & White customer forever and will convince family and friends not to use anyone else!
Edgar
I just wanted to thank you for your great service when I purchased my car, I appreciate it very much and am loving my car.
Karyn
Thank you for some fantastic service, purchasing a new vehicle is always daunting, and it’s nice to find this process so easy with fabulous customer service!
Kirsten
Hi Harlen. Just a quick text to say the Stelvio is fabulous!! All going well although overdue for a wash and wax! Also tks to Rhys for a smooth pickup.
Dean